What if my child's name isn't in your name lists? Double check our name lists to make sure it isn't listed under a different spelling. For example, if you have a child with the name Kadence ours is listed as Cadence on the name lists. Also, Sierra is listed under Cierra, etc. We can change ANY spelling of ANY name on our list. We can NOT change the pronounciation of any name on that list.
Can you put more than one name on a CD? No. We are unable to put more than one name on a CD. Because these were professionally recorded by the characters themselves, they could only include one name per CD.
Why can't you just record my child's name? Our music CD's were recorded by the actual characters themselves. We do not computer generate a name and place it into the songs, but rather it takes weeks for the real voices of the characters to produce one of our CD's.
Are the brands aware that you are selling these CDs? Yes! We are a fully licensed distributor of Disney, Barney, Wiggles, Sesame Street and VeggieTales. Just Me Music and Books works directly with each brand when creating and marketing these CDs.
What is your refunds and return policy? Due to the highly customized/personalized nature of this CD and it's duplicatable nature, all sales are final and no refunds can be given. However, we will replace defective CD's with an identical replacement within 15 days of purchase.
When will my order ship? Generally orders will ship in approximately 2-3 business days after it has been received. Actual delivery time will depend largely on the USPS. Holiday times may be longer so plan accordingly please.